Vet Principals | Vetsure Select | Think Tank | Group Chat | Find Friends | Groups
Ashley Gray posted an update 6 years, 5 months ago
It was great to hook up with the Vetsure steering committee prior to LVS last week – thanks to @martin-paterson, @paul-walden, @simon-tai-2, @julie-hutton, @benmonumentvets-co-uk and @steve-carter. Some great discussions on the group’s approach to telemedicine and direct to consumer delivery services – more to follow….
Debi Lovell posted an update 6 years, 5 months ago
Hi everyone, I had a very interesting conversation with a practice yesterday. They have had to close their books for new clients as they’re overwhelmed with work (They are an amazing practice with consistent 5* reviews!) Another Vets in the same town was taken over by CVS & this resulted in new registrations being approximately 150 per week. The…[Read more]
Out of interest, apart from being amazing, did the practice push on social media etc that they were independent or up their advertising after CVS Buyout to get disenfranchised clients to move?
Hi Ben, they have a very good presence on social media & have also only been opened for just over 2 years. They’ve built a very solid reputation so far.
Jolanta Leathley posted an update 6 years, 6 months ago
New Platinum member of our buying group, Coquet Vets in Northumberland. Practice still being built but coming along nicely. Welcome to the Vetsure network 😀
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Sarah Kick posted an update 6 years, 6 months ago
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Wow!
Welcome! That display is FAB!
Sarah Kick posted an update 6 years, 6 months ago
I’d like to extend a warm welcome to new Vetsure member Summer Lane Vets in Weston-Super-Mare. I couldn’t help but be impressed by their fantastic firework display put together by their receptionist who used to dress London shop windows! I’ll try and upload a photo…
Ashley Gray posted an update 6 years, 6 months ago
Two exciting new products being launched by Zoetis in the early new year: Simparica trio (that seems to be public knowledge) but also a new kennel cough vaccine given via the mucosal surface of the gums. The new Simparica has a moxidectin for roundworm and includes lungworm prevention licence.
Ashley Gray posted an update 6 years, 7 months ago
Anybody else seen these ads spring up? Company delivering OTC flea treatments on a monthly basis to pet owners. All over the tube in London.
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Sarah Kick posted an update 6 years, 7 months ago
Are you an OV for PETS Travel Scheme or have a colleague at your practice who is? Yes… Please make sure you read this post!
Useful information shared by a member of our Vetsure Select Group. A client brought their dog for a rabies vaccine prior to travelling abroad and happened to mention, ‘it’s a shame I have to travel 3 hours to see the vet…[Read more]
Thanks for this @sarah-kick
Sarah Kick posted an update 6 years, 7 months ago
Great start to the second of our Vetsure Select Business Growth Workshop’s – we’re covering marketing today. Lots of great ideas being shared and discussed! Please do contact your Veterinary Relationship Manager to find out about coming along for a trial ses…[Read more]
Not only am I learning things but there’s cheesecake…!!!
What? I knew I should have come along to this one! Sophie
Looks great, hope you all enjoyed the cheesecake!!
Debi Lovell posted an update 6 years, 7 months ago
Hi @steve-carter, I’ve just seen on Facebook that you’re looking for a new RVN. Don’t forget to add this position to our Jobs Board on the Hub. I’ll drop @vickymurphy an email now. Hope you’re all well.
Sarah Kick posted an update 7 years ago
Does anyone ask clients to sign payment T&Cs when registering with the practice or when you agree to do pay vet direct insurance claims? I have a practice who would appreciate some guidance with this. Many thanks Sarah
They are not exactly our standard t&c’s , but we get clients to sign a declaration that (amongst other things) they understand that they are liable for the outstanding fees if the ins co won’t pay them and that we are charging them £25 admin fee. As with most protocols I have doubts that staff get this done every time as clients are not alwa…[Read more]
Thanks for the info Steve
Ashley Gray posted an update 7 years, 3 months ago
News re: Norbrook Loxicom injectable.
A ring-fenced allocation has finally been secured for our Platinum practices. Your Norbrook TM should make contact to arrange a months stock to be delivered to you through your wholesaler (from the ring-fenced stock). If they do not make contact directly, please contact them, asking for your allocation to be…[Read more]
Ashley Gray posted an update 7 years, 3 months ago
If you are a platinum member or any other practice using loxicom I strongly suggest that you order 2-3 months stock of the injectable version ASAP.
Henry Schein are now out of stock.
Tried to order on the same day as received this information and NVS had no stock
See latest post today @julian-peters, @benmonumentvets-co-uk
Sarah Kick posted an update 7 years, 4 months ago
Bristol Vet School Careers Fair! I will be attending the final year student careers fair at Bristol on the 1st February 2019. Please let me know if you are looking to recruit a new grad next year, it would be great to have some jobs to discuss with the students I speak to. Do make sure you are part of the Graduate Friendly Practice Scheme and have…[Read more]
Ashley Gray posted an update 7 years, 4 months ago
Ashley Gray posted an update 7 years, 5 months ago
It’s been great to see the flow of sales of our new pet health plans since we launched last week! Even more encouragingly we are seeing early evidence that the promotion of health plans is also driving insurance sales – with some customers taking out both and benefiting from discounts to their insurance (alongside 5 weeks free!!!)
If you’d like t…[Read more]
Ashley Gray and Gareth Buckley are now friends 7 years, 5 months ago
Debi Lovell posted an update 7 years, 5 months ago
Good Evening Everyone, this is just a friendly reminder for you to keep an eye on your emails, we have sent you details of our very first Benchmarking Roadshow. It would be great to see you there. Colchester will take place on November 29th and Exeter on December 4th. There will also be a Roadshow in Reigate in the New Year. Please do not…[Read more]
Sarah Kick posted an update 7 years, 5 months ago
Welcoming Mulberry House Vets as a new Vetsure Member and advice on financing equipment for the clinic!
I’m delighted to introduce and welcome a new member to the Vetsure network! Mulberry House Vets will be opening their doors to pet owners in Wokingham in January 2019! The dream and vision of three vets and a practice manager who wanted to own a…[Read more]
Congratulations to the Mulberry House team! Great to have you on board – and great to see new practices opening around the country.
Ashley Gray posted an update 7 years, 5 months ago
Over the coming weeks we will be exploring differing business models for independent practices and how to support succession planning involving staff members – be they vets, nurses, receptionists or practice managers. Take a look at this article on employee ownership (similar to John Lewis model) as a radical starter:
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Oh and please share the link above with all your fellow professionals and on whatever veterinary forums that you think might be interested!
It was a great day, it’s a pleasure to realise how proactive VetSure are.