Hi we’re just starting out and are getting a lot of calls about pricing that tend to go nowhere. is this a thing you all get?

Morning Ian, great question. I’ll contact a few practices this morning to see if they are experiencing the same. We have a number of new mobile practices who have opened recently who I am sure will be happy to reply. I expect you’re already doing this, but when people are calling, are you asking when boosters etc. are due? Great to keep a note of…[Read more]

thanks Sarah !

Hi Ian,
We’re a mobile practice in Witney, Oxfordshire. We’ve had a few similar calls but nothing out of the ordinary – we would see this amount of calls for prices etc in a normal practice in the area. I think a lot of people want to know if we’re going to be cheaper or more expensive than their own vets.
We’ve been giving out prices only for…[Read more]

no – that would be good. are they a Buysure affiliated company? does anyone in the group have any experience with them?

Not yet, but thanks for the warning. As you say, clinical notes need to be very carefully worded if this is the case.

hi Lindsay, only just catching up with messages as my app has been misbehaving. we’ve definitely started having problems with insurance companies – I now always warn owners before any score that if only grade 1 ulcers found they won’t be covered. we’ve also found where an ulcer claim is open and still has time / money left they will not pay for…[Read more]

hi Sophie, I’ve messaged a few members today and looks like you might be leading the way with this vaccine, no one else using as yet! We have a couple more members we’ve yet to speak to, hopefully have an answer by the end of the week! All the best, Sarah