Hi we’re just starting out and are getting a lot of calls about pricing that tend to go nowhere. is this a thing you all get?

Morning Ian, great question. I’ll contact a few practices this morning to see if they are experiencing the same. We have a number of new mobile practices who have opened recently who I am sure will be happy to reply. I expect you’re already doing this, but when people are calling, are you asking when boosters etc. are due? Great to keep a note of…[Read more]

thanks Sarah !

Hi Ian,
We’re a mobile practice in Witney, Oxfordshire. We’ve had a few similar calls but nothing out of the ordinary – we would see this amount of calls for prices etc in a normal practice in the area. I think a lot of people want to know if we’re going to be cheaper or more expensive than their own vets.
We’ve been giving out prices only for…[Read more]

no – that would be good. are they a Buysure affiliated company? does anyone in the group have any experience with them?

Not yet, but thanks for the warning. As you say, clinical notes need to be very carefully worded if this is the case.

hi Lindsay, only just catching up with messages as my app has been misbehaving. we’ve definitely started having problems with insurance companies – I now always warn owners before any score that if only grade 1 ulcers found they won’t be covered. we’ve also found where an ulcer claim is open and still has time / money left they will not pay for…[Read more]

we use Paul Duncan VESCO for scopes. bought a new one recently – make sure you ask re loan scope availability – we now have one with a decent pool of loan scopes- scopes are v temperamental creatures

Hi Bori, hope you’re keeping well. One of the other relationship managers asked if you’d tried eBay? Not somewhere I would have thought of looking, but might be worth a go… Sarah

Hi Sarah, I guess why not, thank you for the tip off. 🙂

Hi Ben we conducted some research at the beginning of last year asking practices for feedback on their PMS, it’s a little out of date but might be useful. Go right to the bottom of the article, give us your email address and you’ll be able to access the questionnaire responses htt…[Read more]

We looked at Robovet when migrating from Ventana. Very expensive and complicated. Decided to go to Assissi after quite a lot of research on 1st august 2017. Very pleased. Excellent support. And good value.