Vet Principals | Vetsure Select | Think Tank | Group Chat | Find Friends | Groups
Sarah Kick posted an update 6 years, 4 months ago
Who routinely does follow up phone calls post op to clients to check how the patient is? Interesting post on FB from my dog walker – this one simple gesture from the practice led to her writing a glowing report about them. I wonder how many of her dog walking clients will switch vets due to this post! The small things do matter 😄
‘In 20 years I h…[Read more]
Sarah Kick and 
Morna Lincoln are now friends 6 years, 4 months ago
Sarah Kick posted an update 6 years, 4 months ago
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Sarah Kick posted an update 6 years, 4 months ago
Our VRM in Scotland Lou, came across this snippet in Vet Tines last week talking about most used google searches related to dogs and cats.. Worth a quick read – might help you with some Facebook posts/news articles on websites etc. Photo of article to follow…
Sarah Kick posted an update 6 years, 6 months ago
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Wow!
Welcome! That display is FAB!
Sarah Kick posted an update 6 years, 6 months ago
I’d like to extend a warm welcome to new Vetsure member Summer Lane Vets in Weston-Super-Mare. I couldn’t help but be impressed by their fantastic firework display put together by their receptionist who used to dress London shop windows! I’ll try and upload a photo…
Sarah Kick posted an update 6 years, 7 months ago
Are you an OV for PETS Travel Scheme or have a colleague at your practice who is? Yes… Please make sure you read this post!
Useful information shared by a member of our Vetsure Select Group. A client brought their dog for a rabies vaccine prior to travelling abroad and happened to mention, ‘it’s a shame I have to travel 3 hours to see the vet…[Read more]
Thanks for this @sarah-kick
Sarah Kick posted an update 6 years, 7 months ago
Great start to the second of our Vetsure Select Business Growth Workshop’s – we’re covering marketing today. Lots of great ideas being shared and discussed! Please do contact your Veterinary Relationship Manager to find out about coming along for a trial ses…[Read more]
Not only am I learning things but there’s cheesecake…!!!
What? I knew I should have come along to this one! Sophie
Looks great, hope you all enjoyed the cheesecake!!
Sarah Kick posted an update 7 years ago
Does anyone ask clients to sign payment T&Cs when registering with the practice or when you agree to do pay vet direct insurance claims? I have a practice who would appreciate some guidance with this. Many thanks Sarah
They are not exactly our standard t&c’s , but we get clients to sign a declaration that (amongst other things) they understand that they are liable for the outstanding fees if the ins co won’t pay them and that we are charging them £25 admin fee. As with most protocols I have doubts that staff get this done every time as clients are not alwa…[Read more]
Thanks for the info Steve
Sarah Kick posted an update 7 years, 4 months ago
Bristol Vet School Careers Fair! I will be attending the final year student careers fair at Bristol on the 1st February 2019. Please let me know if you are looking to recruit a new grad next year, it would be great to have some jobs to discuss with the students I speak to. Do make sure you are part of the Graduate Friendly Practice Scheme and have…[Read more]
Sarah Kick posted an update 7 years, 5 months ago
Welcoming Mulberry House Vets as a new Vetsure Member and advice on financing equipment for the clinic!
I’m delighted to introduce and welcome a new member to the Vetsure network! Mulberry House Vets will be opening their doors to pet owners in Wokingham in January 2019! The dream and vision of three vets and a practice manager who wanted to own a…[Read more]
Congratulations to the Mulberry House team! Great to have you on board – and great to see new practices opening around the country.
Sarah Kick posted an update 8 years, 2 months ago
Quick question! Do you currently charge an admin fee to process insurance claims? If yes, how much and do you put the same fee on Vetsure claims? A couple of practices I have met with recently are considering introducing a fee and were interested to find out what other practices were doing. Many thanks in advance!
Thanks Tim.
We don’t for processing an insurance claim . We do if it’s a direct claim and charge £18 for this ( direct claim fee waived if vetsure) We only do direct claims for a handful of companies .
Thanks Simon
Thanks Amy.
That’s great, thanks Paul.
Sarah Kick posted an update 8 years, 2 months ago
Looking for a new grad to join your team this summer? We have final year students looking for places! I spent the day at Bristol Vet School last Friday speaking to final year students at the careers fair. A really informative day and we have lots of ideas for developing the graduate friendly practice scheme over the coming months. If you are…[Read more]
We also are planning to speak at a student lecture at Liverpool university about our Graduate Friendly Practices at the back end of this year, so we are definitely getting the word out! 😀
Sarah Kick posted an update 8 years, 3 months ago
Possible break through in Alabama Rot research/treatment – please do have a read especially if any cases present at your practice in the next few months. Dr Fiona MacDonald is looking for swabs of suspected Alabama Rot ulcers BEFORE they are cleaned as well as blood samples from dogs who have recovered from the illness.…[Read more]
https://www.fish-treatment.co.uk/ this is a better website to use to for Fiona’s contact details!
https://www.fish-treatment.co.uk/
Thank you for sharing Sarah!
Sarah Kick and Steve Carter are now friends 8 years, 7 months ago
Sarah Kick posted an update 8 years, 10 months ago
Hi @david-nicol, @karen-Hawkins, quick question from one of my Vetsure practices – which veterinary publication would you say it’s best to advertise for New Grads in – Vet Times or Vet Record? Many thanks Sarah
Hi Dave, thanks ever so much for the information, really useful. @katie-elizabeth Katie, could you help re. notifications of messages, is there a setting Dave needs to change to let him know a message has been left? Many thanks Sarah
Sarah Kick and Louise Russell are now friends 8 years, 11 months ago
Sarah Kick and Kevin are now friends 8 years, 11 months ago
Sarah Kick and sonia billington are now friends 8 years, 11 months ago
