this just published by CMA: https://www.gov.uk/government/news/cma-identifies-multiple-concerns-in-vets-market

We’re hosting a seminar this evening at Bristol Vet School, in partnership with Veterinary Client Mediation Services, about client complaints and handling the more difficult/challenging situations in practice with clients. I’m looking forward to what I hope will be an informative and insightful session. We’ll be using these talks to raise the…[Read more]

Morning all. Please find details below of a new SPVS course being run for New Grads.

Thanks, Steve.

We have a brand new GP mastery course through SPVS for new grads up to maybe 3 or 4 years qualified – all the non-clinical parts. The idea is that a cohort is created, they have an overnight stay and then monthly cpd – mixture of on line and in…[Read more]

Good Morning. I wonder if this would be of interest to any of our Equine Vets?
Hi Steve,
Equine Vets (2324-0131-INT)
Does this research project sound perfect for you, a friend, or a family member?
We are working closely with BEAM Fieldwork to deliver a research project to understand the different medications and vaccinations used by Equine Vets.…[Read more]

We’ve sent an important email message to all buying group members about the NVS supply issues. If you’ve not received the email, please contact your relationship manager.

Many thanks

Sarah

With the change in regulations on remote prescribing soon upon us, there seems to be a lot of confusion out there on the new rules. A quick reminder about another document Vicki from Scott Vets shared, this is to help her team understand the new guidelines and how they should respond to questions from clients. We hope you might find it helpful.…[Read more]

I always get a shocked reaction when I ask the question, ‘How much did pet insurers pay out in claims in 2021?’ during practice training sessions A: a staggering £872m! Have a look at this article, resent stats show it has topped £1bn in 2022! https://mrcvs.co.uk/en/news/22637/

I had an enquiry today regarding Tonometers and whether Vetsure were privy to any manufacturer deals. Not that I’m personally aware of but I said I would ask our Members. Please could you leave a comment with details if you’re able to assist? Many thanks.

Wishing @ashley-gray and our senior claims administrator, Amey, the best of luck today as they present to the judging panel of the British Insurance Awards! Our fab team are finalists in the Customer Care category. Ashley and Amey are presenting why we’d be worthy winners! Results due early July…. 🍀

Sustainability and greener ways of doing business is a top priority for many organisations. We want to help our members access the latest information and solutions to help you achieve this. Is anyone registered with Vet Sustain? Has anyone used the carbon calculator they launched at LVS 2022? Would love your feedback on the tool if you have used…[Read more]