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Ashley Gray posted an update 8 years, 2 months ago
I had a great time at SPVS/VMG congress this weekend. Was inspiring to talk to so many vets either successfully buying into practices or starting afresh. Including vets who had been previously promised partnerships but blown out when corporate offers emerge. Out of great setbacks come fresh opportunities!
Sarah Kick posted an update 8 years, 3 months ago
Possible break through in Alabama Rot research/treatment – please do have a read especially if any cases present at your practice in the next few months. Dr Fiona MacDonald is looking for swabs of suspected Alabama Rot ulcers BEFORE they are cleaned as well as blood samples from dogs who have recovered from the illness.…[Read more]
https://www.fish-treatment.co.uk/ this is a better website to use to for Fiona’s contact details!
https://www.fish-treatment.co.uk/
Thank you for sharing Sarah!
Ashley Gray posted an update 8 years, 3 months ago
One of my team shared this article recently. Hopefully not trying to tell me something??? J
https://www.linkedin.com/pulse/how-bad-leaders-ruin-culture-without-even-knowing-john-eades-1
Great short piece soooo applicable to Vet practice.
Ashley Gray posted an update 8 years, 4 months ago
As xmas approaches, the season offers a great opportunity to thank your colleagues and team. Yet survey after survey reveal that vets are notoriously bad at doing this. Whether you are a boss or employee in practice, share your thoughts on the best ways to show appreciation and drive motivation. What has worked, what does not?
It was a fab idea!
I love that idea. Do you have a list of the prizes you used as some inspiration?
Ashley Gray posted an update 8 years, 5 months ago
Another health plan question: do you think that schemes that operate on an annual basis and renew each year are better or worse than those that just keep collecting money on a rolling basis?
Thanks Doug. I can certainly see the advantage in a rolling scheme – you do have to remember to occasionally put your prices up though!
We do a rolling fee and that seems to work well. We felt that if we renewed each year it would be a prompt for cancellations and become another administration overhead.
Thanks @kevindamoryvets-co-uk
Ashley Gray posted an update 8 years, 5 months ago
Looking forward to hooking up with Vetsure steering committee tomorrow. If any members have any issues to add to the agenda let us know. @paul-walden @paul-calway @martin-paterson @doug-alexander @steve-carter @simon-tai @stewart-halperin
Ashley Gray posted an update 8 years, 5 months ago
Quick health plan related question. Puppy comes in for first vaccination. The owner wants to subscribe to your puppy health plan at £13 per month. Do you: 1) sign them up and allow them to leave after having their 1st vaccine/ wormers etc and having paid nothing OR 2) take a first larger payment in the practice leaving the remaining monthly…[Read more]
Thanks Paul. I can see the logic there but don’t you struggle more to get people signed up at 6 months vs 3 months? Somebody once talked about clients having an Elizabethan collar of receptivity and that collar gets smaller as the puppy/kitten gets older! I always liked that analogy!
We ask them to pay the first month there and then and if they need first and second vacc we charge a one off uplift fee for giving two vaccinations rather than one. We originally had separate plans for puppy’s and kittens but it got too confusing to switch them after a year so we simplified them to one plan for all and this uplift fee.
I’ve heard of other practices using similar methodology and like the solution! Thanks Kevin
Ashley Gray posted an update 8 years, 6 months ago
Are Elanco about to be sold?http://lilly.mediaroom.com/index.php?s=9042&item=137722%20%3chttp://lilly.mediaroom.com/index.php?s=9042&item=137722
Ashley Gray posted an update 8 years, 6 months ago
Interesting article in the Telegraph – whether you agree or not, this is being read by our clients! http://www.telegraph.co.uk/pets/news-features/pet-costs-do-vets-charge-much/
Ashley Gray posted an update 8 years, 6 months ago
New service has launched to offer dedicated end-of-life care: https://vetpol.co.uk/44464-former-olympian-launches-new-mobile-vet-service-providing-dedicated-end-of-life-care.
Share your views on this please!
Ashley Gray posted an update 8 years, 7 months ago
Vet plus announce a tv advert campaign promoting independent practices in this weeks vet times. Good or bad thing?
Ashley Gray posted an update 8 years, 7 months ago
We have had lots of practices sign up to our Graduate Friendly Practice scheme. Has anybody used the materials yet? Share your findings – good, bad and ugly! If you are interested in this discussion, ‘favourite’ it.
Sarah Kick posted an update 8 years, 10 months ago
Hi @david-nicol, @karen-Hawkins, quick question from one of my Vetsure practices – which veterinary publication would you say it’s best to advertise for New Grads in – Vet Times or Vet Record? Many thanks Sarah
Hi Dave, thanks ever so much for the information, really useful. @katie-elizabeth Katie, could you help re. notifications of messages, is there a setting Dave needs to change to let him know a message has been left? Many thanks Sarah