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Sarah Kick posted an update 5 years, 4 months ago
You may be experiencing some problems accessing your Vetsure Insurance and Health Plan client records on the hub this morning. We’re working with our system provider to fix the error, apologies for any inconvenience caused. Please call our customer service team on 0800 050 2022 if you need help with any urgent information.
Sarah Kick posted an update 5 years, 6 months ago
It’s national black cat day! We’d love to introduce some of the Vetsure teams rather furbulous feline friends!
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Sarah Kick posted an update 5 years, 7 months ago
Are you looking to recruit a new grad, a new grad yourself or Practice Manager looking to support new members of your team or develop your leadership skills? Join us on a lunchtime webinar Thursday 1st October to find out how VetX and Grads to Vets can help.
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Thanks Sarah! Still some spaces if people want to register – the webinar link will be going out at the end of the week 🙂
Sarah Kick posted an update 5 years, 9 months ago
School holidays are just round the corner and with more people likely to holiday in the UK this year, there’s a good chance their four legged companions will be part of the annual getaway! Great time to remind clients about pet safety while travelling. You might find this info-graphic useful to share on your social media.…[Read more]
Sarah Kick posted an update 5 years, 10 months ago
Anyone seen the product recall for Primula Cheese? I’ve seen a few practices sharing the information on social media in case clients are using this to train their dogs….
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Sarah Kick posted an update 6 years, 1 month ago
I’ve just seen a Facebook post from the practice I have my dog registered with. They are fortunate to have a relatively large car park with additional on road parking outside so have built a wooden gazebo in the car park for routine / straightforward dog consults. Appreciate not everyone will have the space but thought the idea was worth sharing.…[Read more]
Sarah Kick posted an update 6 years, 1 month ago
Worth signing – please share with your…[Read more]
Sarah Kick posted an update 6 years, 1 month ago
I’ve just seen this on LinkedIn, Vet Help Direct are rolling out their video consult service early to help if clients are unable to get to your practice due to coronavirus – hope the link works. Do mention Vetsure if you get in touch with…[Read more]
Sarah Kick posted an update 6 years, 2 months ago
We had a very busy day at Bristol Vet School last Friday! I’d like to say a huge thank you to Julian, Imogen, Lorna and Jemima from Langport and Street Vets, Scott Vets and Axe Valley Vets who came to help me on the day, the extra bodies were well needed, we didn’t stop all day! We have contact details for over 60 final year students who are all…[Read more]
Sarah Kick posted an update 6 years, 2 months ago
Is anyone using Ezyvet PMS and NVS? I’m working with a new start up practice and they’re making final decisions about wholesaler/PMS any comments / feedback on the integration between NVS and Ezyvet system would be most appreciated.
Many thanks
Sarah
Hi Sarah
I use EZVETPRO and NVS and the system works well, have just started electronic ordering through the PMS and everything easy and going smoothly!
Cobie
Thanks ever so much Cobie.
Sarah
Sarah Kick posted an update 6 years, 4 months ago
Are you going to be looking to recruit a new grad in 2020? If yes, I’m attending the Bristol Vet School careers fair on the 7th Feb 2020. If you’re not already signed up to our Graduate Friendly Practice Scheme please contact your Vet Relationship Manager to complete your training in plenty of time so I can speak about the positions you’re recru…[Read more]
Sarah Kick posted an update 6 years, 4 months ago
Who routinely does follow up phone calls post op to clients to check how the patient is? Interesting post on FB from my dog walker – this one simple gesture from the practice led to her writing a glowing report about them. I wonder how many of her dog walking clients will switch vets due to this post! The small things do matter 😄
‘In 20 years I h…[Read more]
Sarah Kick and Morna Lincoln are now friends 6 years, 4 months ago
Sarah Kick posted an update 6 years, 5 months ago
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Sarah Kick posted an update 6 years, 5 months ago
Our VRM in Scotland Lou, came across this snippet in Vet Tines last week talking about most used google searches related to dogs and cats.. Worth a quick read – might help you with some Facebook posts/news articles on websites etc. Photo of article to follow…
Sarah Kick posted an update 6 years, 6 months ago
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Wow!
Welcome! That display is FAB!
Sarah Kick posted an update 6 years, 6 months ago
I’d like to extend a warm welcome to new Vetsure member Summer Lane Vets in Weston-Super-Mare. I couldn’t help but be impressed by their fantastic firework display put together by their receptionist who used to dress London shop windows! I’ll try and upload a photo…
Sarah Kick posted an update 6 years, 7 months ago
Are you an OV for PETS Travel Scheme or have a colleague at your practice who is? Yes… Please make sure you read this post!
Useful information shared by a member of our Vetsure Select Group. A client brought their dog for a rabies vaccine prior to travelling abroad and happened to mention, ‘it’s a shame I have to travel 3 hours to see the vet…[Read more]
Thanks for this @sarah-kick
Sarah Kick posted an update 6 years, 7 months ago
Great start to the second of our Vetsure Select Business Growth Workshop’s – we’re covering marketing today. Lots of great ideas being shared and discussed! Please do contact your Veterinary Relationship Manager to find out about coming along for a trial ses…[Read more]
Not only am I learning things but there’s cheesecake…!!!
What? I knew I should have come along to this one! Sophie
Looks great, hope you all enjoyed the cheesecake!!
Sarah Kick posted an update 7 years, 1 month ago
Does anyone ask clients to sign payment T&Cs when registering with the practice or when you agree to do pay vet direct insurance claims? I have a practice who would appreciate some guidance with this. Many thanks Sarah
They are not exactly our standard t&c’s , but we get clients to sign a declaration that (amongst other things) they understand that they are liable for the outstanding fees if the ins co won’t pay them and that we are charging them £25 admin fee. As with most protocols I have doubts that staff get this done every time as clients are not alwa…[Read more]
Thanks for the info Steve
Pleased to report the problem has been fixed! Please let you Relationship Manager know if you are experiencing any further problems.