Hi all,
Over the last couple of days, about 50% of Hub members were affected by login issues. We want to apologise for this server issue – All should be fixed now. If you have lost access to any tiles then please re-request by clicking on the locked tile or you can give Sophie a call on 01707 226 674.
Thank you,
The Vetsure Hub Team

Dear Buysure for Vets & Buysure Platinum members:

As you hopefully are now aware, we moved our preferred/ dedicated tablet wormer from Milbemax to Virbac’s Milpro at the beginning of the year. When ordering Milpro for the first time you may have been confused by seeing two options as attached. Virbac have entered into a distribution deal with Z…[Read more]

Vetsure.com Maintenance:

Please note that on Sunday 20th January, between 9AM and 10AM and between 8PM and 9PM, we will be carrying out essential maintenance to our quote system. During this time, online quotes will be unavailable. Please check back after this time or email info@vetsure.com and we will get back to you as soon as possible. We…[Read more]

Join the Vet Viewer team at their offices in Handcross, West Sussex for the next session in our benchmarking roadshow. Just a stone’s throw from the M23, the friendly Vet Viewer offices are easy to get to by car and public transport! Light refreshments provided. Wednesday 30th January at 2.30pm. Please click the link for more info.
[bpfb_link u…[Read more]

A very Happy New Year from everyone at Vetsure! Looking forward to working with you all in 2019!
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IMPORTANT INFORMATION:
We are currently experiencing technical issues with our e-claim system and lead portal. We are working to get it fixed as fast as we can. Apologies for any inconvenience this is causing, we will keep you up to date as much as possible.

Our very own Dr Ashley Gray featured on Radio 4’s Money Box show yesterday! A very interesting segment on the real costs of pet ownership. Link below if you would like to take a listen!
[bpfb_link url=’https://www.bbc.co.uk/sounds/play/m0001l81′ title=’Money Box – Paws for thought. Just how much does it cost to keep a pet? – BBC Sounds’…[Read more]

Dear Platinum Members –
After a long tender period we’re delighted to say that we have now completed our agreements for 2019 and 2020 with suppliers. You will be pleased to learn that we have kept the number of product switches to an absolute minimum – with the only significant change being that of moving from Milbemax to Virbac’s Milpro as our d…[Read more]

We’re now offering discounts for Buysure and Buysure Platinum members on diagnostic equipment and with PLH Medical. More information in the attached brochure.
[bpfb_link url=’https://www.vetsure.com/wp-content/uploads/2018/10/PLH-Company-Profile-Fina.pdf’ title=’https://www.vetsure.com/wp-content/uploads/2018/10/PLH-Company-Profile-Fina.pdf’ i…[Read more]

Free CPD Available from the Bayer Vet Centre: The Recipe for Digital Marketing Success

The webinar provides you with tools for getting started with a successful digital marketing strategy for your practice, including what you should know to get the most of out of your practice Facebook page and website.

See the attached flyer for more details -…[Read more]

ECLAIMS: The issue from earlier is now fixed. Sorry for any inconvenience caused.

ECLAIMS: Please be aware that our customers may be having trouble signing their e-claims if they have been submitted after 10am today. We are aware and are raising this with the IT department as urgent.

Well done to @sarahnewnhamvets-com from Newnham Vets for being last week’s e-claims star! The claims team wanted to recognise that Sarah is using the system brilliantly and the claims are always submitted correctly. 🙂
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Well done to Lisa from @heathlodge12 for being this month’s e-claims star! The claims team wanted to recognise that Lisa is using the system brilliantly and the claims always have all the information needed to make the assessment as swift as possible. 🙂
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Well done to @cathlamb from Ashlands for being this week’s e-claims star! The claims team wanted to recognise that she is super fast with submitting eclaims and they are always done perfectly. Thank you for being awesome 🙂
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Read our thoughts on the impact of a no-deal Brexit on drug availability within the veterinary industry in our new article:
[bpfb_link url=’https://www.vetsurevet.com/2018/09/07/impact-no-deal-brexit-vet-drug-availability/’ title=’The Impact of a No-Deal Brexit on Vet Drug Availability – Vetsure’…[Read more]

We’re thrilled to announce that Vetsure are finalists at the Insurance Times Awards for the second year in a row, in the “Customer Champion of the Year” category. The awards presentation takes place on December 6th at the stunning riverside venue of the Intercontinental O2. Fingers…[Read more]