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  • STAR of the MONTH for e-claims goes to Wendy Fox from AlphaPet! The claims team have nominated Wendy because she always submits e-claims correctly and uses the portal very well. Whats more, she is always lovely to work with should an attachment be forgotten.
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  • Congratulations to Debbie Roberts @ Hilltop Veterinary Centre. This was Debbie’s first e-claim and was submitted and signed by the client in a record 3 minutes!!!!!!!!!
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  • Hi all,

    For everyone that posted a job opportunity ahead of the careers event at BSAVA – thank you!

    We will be emailing the leads the list of job opportunities this morning…. watch this space!

  • A belated congratulations to Tracy Laban @moorgatevetsbtconnect-com for being crowned our e-claims star of the week (last week). The claims team nominated Tracy as she submitted her very first e-claim! Well done from everyone at Vetsure 🙂
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  • We are attending the careers event at BSAVA this Sunday. Are you recruiting for a job role within your practice? Let us know ASAP and @amynewby will send any potential applicants your way!

  • Had a great meeting today with Matt Jones (head of vet partnerships at Guildford vet school). Love the model of training they have there – far better suited to training/ preparing gp vets of the future. They are keen to place vet students on intramural studies into vetsure practices. Practice leaders get trained on how to coach and receive…[Read more]

  • From February 2018 Buysure for Vets and Buysure Platinum members can benefit from generous rebates of Krka products.

    View the full list of rebates here

    Krka UK have account managers in all areas to support […]

  • NEW Clinical CPD training videos are now available on the ‘Training’ tile from our friends at Virbac. Do you find it hard to keep up your CPD points? Are there any particular areas of interest you’d like to see on our training platform?

  • Calling all Graduate Friendly Practices – please complete this short survey: https://www.surveymonkey.co.uk/r/TR6NQ9M

    Not Graduate Friendly? Want to learn more? Contact your Relationship Manager to get involved!

  • We are pleased to share our Vetsure Animation! Featuring Bentley and Fluffy; our 2017 calendar competition winners.
    This is designed to educate your clients about the different types of pet insurance policies.
    If you want to share this on your website or on your waiting room screen, this can be found under the ‘resources’ tile, but for now her…[Read more]

  • I’m wanting to start a conversation about the companies who have started selling software to vets to enable them to obtain/track consent from veterinary clients to make sure they are still happy to receive reminders etc. GDPR makes it clear that new clients have to proactively opt-in to such services moving forwards. But it is less clear about…[Read more]

    • Thanks @paul-walden and @dougalexander. GDPR interpretation varies considerably. I know plenty of practices are applying it to the letter whereas others are taking a more ‘wait and see’ approach. Can I ask anybody who is seeking consent from existing customers about their rationale?

    • I was told by a solicitor dealing in this area that you do not need explicit consent from any client to send them reminders or even marketing materials provided they are directly related to their animal. There has to be a way for clients to opt-out if they request it, but otherwise consent is implicit for any client, existing or new, if they…[Read more]

      • Thanks Peter. This one will go on and on and I am sure the ico will feel their way for a while. But I hope that common sense prevails as per the advice you have received.

  • This week we have decided to award a second star of the week!

    The claims team felt that @juliad from Robson & Prescott deserved special recognition for her perseverance with the e-claims system – well done and thank you Julia!
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  • A huge congratulations to Anne Cole at Clent Hills @hagley who has won our e-claims star of the week!

    The claims team have awarded Anne e-claims star of the week as she submitted her first e-claim following their training session with @amynewby last week (despite the heavy…[Read more]

  • NEWS:
    A new initiative for Buying Group Members from 31st March 2018 – IDEXX Buildx http://hub.vetsure.com/2018/02/27/idexx-buildx-diagnostic-rebates/
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  • A new initiative for Buying Group Members from 31st March 2018:

    As a member of our network, IDEXX are pleased to announce that they are offering you the opportunity to access a diagnostic rewards scheme, which […]

  • Quick question: Do you hold CPD events? If so, would you be willing to open the invite to the Vetsure Network?

  • Quick question! Do you currently charge an admin fee to process insurance claims? If yes, how much and do you put the same fee on Vetsure claims? A couple of practices I have met with recently are considering introducing a fee and were interested to find out what other practices were doing. Many thanks in advance!

  • @suzi-williams at at Wigmore Vets has won our e-claims star of the week!

    Suzi was nominated by the claims team because her e-claim submissions are always thorough, allowing the team to processes them efficiently!!

    Congratulations!
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