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Ashley Gray posted an update 8 years, 1 month ago
I’m wanting to start a conversation about the companies who have started selling software to vets to enable them to obtain/track consent from veterinary clients to make sure they are still happy to receive reminders etc. GDPR makes it clear that new clients have to proactively opt-in to such services moving forwards. But it is less clear about…[Read more]
Vetsure Hub posted an update 8 years, 1 month ago
This week we have decided to award a second star of the week!
The claims team felt that @juliad from Robson & Prescott deserved special recognition for her perseverance with the e-claims system – well done and thank you Julia!
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Well done Julia and all at Robson and Prescott. I am seeing you all soon so will congratulate you in person soon! @juliad
Vetsure Hub posted an update 8 years, 1 month ago
A huge congratulations to Anne Cole at Clent Hills @hagley who has won our e-claims star of the week!
The claims team have awarded Anne e-claims star of the week as she submitted her first e-claim following their training session with @amynewby last week (despite the heavy…[Read more]
Vetsure Hub posted an update 8 years, 2 months ago
NEWS:
A new initiative for Buying Group Members from 31st March 2018 –Â IDEXX Buildx http://hub.vetsure.com/2018/02/27/idexx-buildx-diagnostic-rebates/
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Vetsure Hub wrote a new post 8 years, 2 months ago
A new initiative for Buying Group Members from 31st March 2018:
As a member of our network, IDEXX are pleased to announce that they are offering you the opportunity to access a diagnostic rewards scheme, which […]

Vetsure Hub posted an update 8 years, 2 months ago
Quick question: Do you hold CPD events? If so, would you be willing to open the invite to the Vetsure Network?
Hi @siobhan-park, we had a chat about this at our meeting. Think we decided on around May 2018 (Would be a tad warmer!!) Obviously will fit around your meetings.
Vetsure Hub posted an update 8 years, 2 months ago
@suzi-williams at at Wigmore Vets has won our e-claims star of the week!
Suzi was nominated by the claims team because her e-claim submissions are always thorough, allowing the team to processes them efficiently!!
Congratulations!
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Woohoo! Well Done @suzi-williams & thank you. Have a good weekend.
Vetsure Hub posted an update 8 years, 2 months ago
It’s Friday which means it is time to crown our e-claims star of the week! Drum roll please……..
Congratulations @gowernewnhamvets-com! You have been nominated for submitting the first e-claim for Newnham Court. Your certificate is on it’s way to you!
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Excellent & well deserved. Thanks @gowernewnhamvets-com
Debi Lovell posted an update 8 years, 2 months ago
First e-claim received last night from Newnham Court ….Excellent 👍was that our lovely Gower @spark? Well Done
Fantastic news, thanks again @gowernewnhamvets-com…& thank you @emily-fisher 😁
😁
Vetsure Hub posted an update 8 years, 2 months ago
Who has checked out our training platform recently? Did you know we have Management Support CPD training videos as well as Clinical videos provided by our Buying Group suppliers…. just go to the main menu and select ‘Training’…. can’t remember your password? No problem, just re-register (access code: vsrtrain1).
Vetsure Hub posted an update 8 years, 2 months ago
In case you missed the news our Buying Group has been re-branded: introducing Buysure…..
[bpfb_link url=’http://www.vetsurevet.com/2018/01/29/introducing-buysure/’ title=’Introducing Buysure… – Vetsure’ image=’http://www.vetsurevet.com/wp-content/uploads/2018/01/Buying-Group.png’]To create a fresh start for 2018 and to differentiate our…[Read more]
Vetsure Hub posted an update 8 years, 2 months ago
Happy Friday everyone!
‘Star of the Week’ this week goes to @molloyd at Chestnut Vets!!!! Mo submitted a claim this week that was validated within 2 hours – congratulations! @paul-walden
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Vetsure Hub posted an update 8 years, 3 months ago
Happy Monday to all Vetsure Hub users!
If you are a member of our Vetsure Buying Group, your November rebate information is now available to download.
Please contact hub@vetsure.com if you have any problems downloading the information.
Hope you all have a great week!
Amanda
Ashley Gray posted an update 8 years, 3 months ago
I had a great time at SPVS/VMG congress this weekend. Was inspiring to talk to so many vets either successfully buying into practices or starting afresh. Including vets who had been previously promised partnerships but blown out when corporate offers emerge. Out of great setbacks come fresh opportunities!
Vetsure Hub posted an update 8 years, 3 months ago
Happy Friday everyone!
We’d just like to say a huge well done to Kay from Dragon Vets. She is our ‘E-Claims Star of the Week’ – as nominated by our claims team. Dragon Vets are not only one of our newest members, they’ve also submitted their first e-claim. Well done! @dragon
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Great to know 🙂
Vetsure Hub posted an update 8 years, 3 months ago
Happy Friday everyone!
We’d just like to say a huge well done to Lisa from Oakmount Veterinary Centre. She is our very first ‘E-Claims Star of the Week’ – as nominated by our claims team for being very efficient. Well done!
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Ashley Gray posted an update 8 years, 3 months ago
One of my team shared this article recently. Hopefully not trying to tell me something??? J
https://www.linkedin.com/pulse/how-bad-leaders-ruin-culture-without-even-knowing-john-eades-1
Great short piece soooo applicable to Vet practice.
Debi Lovell posted an update 8 years, 3 months ago
Hi All, just a little bit of information re; e-claims, in case anyone is in doubt of how quickly we process. A claim was submitted by Wigmore Vets this morning @ 9.03am, signed by the PH @ 9.05am & paid by 9.15am. I mean I’m not one to brag…………….but that is fast!!
They jolly well are!
Thanks @paul-walden and @dougalexander. GDPR interpretation varies considerably. I know plenty of practices are applying it to the letter whereas others are taking a more ‘wait and see’ approach. Can I ask anybody who is seeking consent from existing customers about their rationale?
I was told by a solicitor dealing in this area that you do not need explicit consent from any client to send them reminders or even marketing materials provided they are directly related to their animal. There has to be a way for clients to opt-out if they request it, but otherwise consent is implicit for any client, existing or new, if they…[Read more]
Thanks Peter. This one will go on and on and I am sure the ico will feel their way for a while. But I hope that common sense prevails as per the advice you have received.
Common sense? You’re optimistic! By the way, hope I’m forgiven for ‘popcorngate’ at LVS..