We’re hosting a seminar this evening at Bristol Vet School, in partnership with Veterinary Client Mediation Services, about client complaints and handling the more difficult/challenging situations in practice with clients. I’m looking forward to what I hope will be an informative and insightful session. We’ll be using these talks to raise the profile of our Graduate Friendly Practice scheme at the vet schools to further support your recruitment of new grads. If you’d like to find out more about our Graduate Friendly Practice Scheme, please contact your relationship manager.