Good afternoon all, I read OnSwitchs post today and thought there were some good points here about looking at what we are doing and hanging onto the good stuff moving forwards.

Alisons thought for today is about where we go from here and noticing what we are doing that we want to hang on to

When this is all over there will be a new way of doing business in Vet care

So what are you doing that you want to keep ?
What is working well?
What is proving tricky?
What’s skills, knowledge, kit or resources are missing ?

In these tricky times it’s so good to see practices embracing their clients needs and the daily videos are great, helping owners navigate Vet care

Taking time to plan ahead now will make later a lot easier Building databases of Clients who have missed appointments or procedures is critical, as when this is over you will have several months of patients who need seen and they may call on Day 1 of “Normal service resumed”!

Start a big flip chart of learnings, what do you want to keep doing ,what is working well and what needs help?!